Our Rules and Regulations Policy

1. Platform Use and Access

• Users must be 18 years or older to create an account and use our platform.
• Each user is allowed to create only one account. Multiple accounts will be deactivated.
• Users must provide accurate and up-to-date personal information to maintain their accounts.
• Sharing account access with other individuals is strictly prohibited.

2. Investment and Transactions

• Users must have sufficient funds in their accounts to execute transactions or investments.
• All transactions are subject to review and approval by our platform's authorized process.
• The platform reserves the right to reject or cancel any transaction that violates platform policies or applicable regulations.
• As a regulated platform, we do not allow withdrawals while an investment plan is still active.
• Our company card will be eligible for all investors who reach the level of maintaining a total deposit history of 10,000 USD. Note that withdrawal requests might be denied until the card is activated. Physical cards are typically delivered within 7 business days and work instantly.

3. Risk Disclosure and Management

• Users acknowledge that all investments involve risk, and our platform helps manage their own risk.
• Users must agree to the platform's risk disclosure statement before executing any transactions or investments.
• The platform provides tools and resources to help users manage risk, but it does not guarantee protection against losses.

4. Reinvestment Limits

• Each investment plan has a maximum limit of two or three reinvestments, as specified in the plan's terms and conditions.
• After reaching the reinvestment limit, users must choose a different investment plan or add funds to move to the next investment plan.

5. Anti-Money Laundering and Know-Your-Customer

• Users must provide identification documents and other information as required by the platform to comply with anti-money laundering and know-your-customer regulations.
• The anti-money laundering regulations may require an external service charge from our investors to cover up their activities.
• The platform may freeze or terminate accounts that engage in suspicious or fraudulent activities.
• Users must promptly report any suspicious activities or security breaches to the platform's compliance team.

6. Privacy and Data Protection

• The platform is committed to protecting user privacy and safeguarding personal information in accordance with applicable laws and regulations.
• Users must consent to the platform's privacy policy and terms of use before creating an account.
• The platform may share user information with cybersecurity service providers as necessary to operate the platform and comply with legal obligations.

7. Dispute Resolution

• Users must first attempt to resolve disputes with the platform through customer support channels.
• Unresolved disputes may be escalated to an independent or Social Security Administration.
• The platform's decision on any dispute is final and binding on all parties.

8. Platform Updates and Maintenance

• The platform may periodically update its features and functionality to improve user experience and maintain security.
• Users will be notified of any scheduled maintenance or downtime in advance.
• During maintenance, a fee might be required for maintenance services charges.
• The platform reserves the right to suspend or discontinue its services at any time without notice.

9. Plan Duration and Renewal

• Investment plans have a fixed duration, as specified in the plan's terms and conditions.
• Users may renew their investment plans at the end of the duration, subject to availability and the platform's approval.
• If an investment plan is not renewed, users must choose a different plan or withdraw their profits from the platform.

10. Plan Modification or Termination

• Users may modify or terminate their investment plans at any time, subject to the plan's terms and conditions.
• Plan modification or termination may result in fees or penalties, as specified in the plan's terms and conditions.

11. Compliance and Regulation

• Users must comply with all applicable laws and regulations when reinvesting in investment plans.
• The platform reserves the right to reject or cancel any reinvestment that violates platform policies or applicable regulations.

"By using our platform, users acknowledge and agree to abide by the rules and regulations outlined in these terms."

- Equity Alphas

12. Contact Information

If you have any questions about these rules and regulations, please contact us at support@blockmetal.ltd.